For larger donations (£1000), individuals and businesses may prefer to pay by bank transfer. This has the additional advantage of automatically generating an invoice, and allowing you to add any memo details for reporting purposes. Bank transfers often also work out as lower payment merchant fees.

To donate through bank transfer, navigate to the fundraising page you wish to donate to and add /bank-transfer/ to the url. Alternatively if you enter an amount >£1,000 on the donation page, we will automatically prompt the choice of bank transfer rather than card payment.

Yes! You can add a cover photo to your fundraising page and take advantage of our posting functionality to also include further images, videos and custom content. Click on the Share media, link or update button below the sharing icons at the top of your fundraising page.

Share media, link or update

A common question we get asked is 'can I fundraise for multiple charities in a single event?'

GiveWheel allows multi-charity donations and fundraising for both individuals and companies. Individual users can sign up and create a fundraiser for up to 100 charities in a single transaction.

When creating your fundraising page, you can choose multiple different charities to support, as well as the percentage allocation of the total funds, each will receive. You can choose between 1 and 100% for every charity. 

Additionally, unlike many other platforms, there are no registration fees and 0% platform commission charged. This means that when fundraising for more than one charity, even if you allocate just 1% to a charity, they will still receive the funds raised, without platform deductions. We have also partnered with Stripe to ensure low card merchant deductions and maximise the impact of every donation.

Please be aware that if you have obtained a place for a sponsored event through a charity, that charity may have minimum fundraising requirements, which you may need to consider within your allocation.

Note: Once an event has been set up and you start receiving donations, you are unable to change this allocation or add additional charities, as donations are split by charity at the point of donation. If you have created a fundraising page, but not yet received any donations, then we recommend deleting the page and creating a new one.

If you have received donations offline, money can only be paid out to the charity through GiveWheel if you make a single donation to your own fundraising page. Note that for offline donations, it is not possible to claim Gift Aid, as HMRC require individual donor details.

You can also choose to add offline donations to contribute to the total fundraised and progress towards your goal, by scrolling to the bottom of your fundraising page and recording an offline donation total. In this case, it is your responsibility to make sure these offline donations are paid to the charity. GiveWheel will not process these, unless a donation is made through the platform. 

By default, a fundraising page will stop accepting donations one month after the event date passes. You can choose to extend this to three months, or if you wish to keep your page open even longer, you are welcome to - simply change the date on your fundraising. There is no limit on how long a page can be active for. Donations are automatically transferred to recipient charities whilst events are ongoing, so the fundraising event date and close date will have no impact on charity receipt of donations.

If for any reason, you can't complete an event on the date suggested, we recommend editing your event to change the title or date, or alternatively using the fundraising for a different event. You can edit any details, and change the event date as often as needed. If the fundraising date has passed and the page has automatically stopped accepting donations, you can reopen this by changing the event date to a date in the future.

Can I cancel an event and can my donors receive a refund?

Note that fundraisings cannot be cancelled or deleted if you have already received donations and we cannot process refunds to any donors if we have already transferred funds to a charity. In this case, you would have to request this directly from the charity.