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Can I have my donation refunded?

What is GiveWheel's refund policy?

GiveWheel is typically unable to offer refunds as we pass the money to charity beneficiaries on a regular basis. Once the money has been sent we ask donors to contact the charity who will take a decision whether to refund directly. 

If GiveWheel still holds the funds, we may be able to offer a refund on an exceptional basis on a case by case basis.

What we can refund:

  • Duplicate donation made by accident (e.g accidentally donated twice in short space of time).
  • Accidentally donated wrong amount (and donation has not yet been sent to charity recipients).

What we can't refund:

  • Decided I no longer want to make a donation.
  • Decided to donate through another means (e.g cash to fundraiser).